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F.A.Q.

FREQUENTLY ASKED QUESTIONS

General F.A.Q.

If you’re curious about Ment, browse our frequently asked questions below. If you are a potential client, student, or mentor, scroll down further for more specific questions and answers.

Have even more questions? Contact us

Ment is short for the mentor/mentee relationship that is the foundation of our agency. It also stands for our cornerstones of empowerment, development, advancement, and achievement.

Ment is a marketing and creative agency connecting local businesses to students and students to mentors. Ment provides students with paying marketing/creative jobs and mentorship including portfolio review and assistance with their assigned jobs. While their university provides education, Ment provides experience.

To read more about our story, visit our About page here.

Client F.A.Q.

If you’re interested in our services, but would like to know more, browse our frequently asked questions below for more information.

Have even more questions? Contact us

At this time, we offer the following marketing & creative services:

  • Graphic design
    • Digital: logos, eblasts, ads, social media, etc
    • Physical: signage, flyers, apparel, business cards, print ads, etc
  • Corporate Photography (for use in commercials, ads, etc)
  • Corporate Videography (for use in commercials, etc)
  • Social Media (initial setup or boost)
    • Content creation
    • Photo generation
  • Web Design (including Ecommerce)
  • Branding & Rebranding

Have something in mind that’s not listed above? Just ask!

At this time, we do not offer the following marketing & creative services:

  • Technical marketing services including *
    • SEO for existing websites
    • PPC advertising
    • competitive analysis
    • developing pricing strategies
  • Wedding/special event photography or videography, only corporate **
  • App development ***

*The reason for not providing these digital marketing services is because our goal at Ment is to help students establish a creative portfolio. The services listed above are more technical than creative. But hopefully, we can expand to offer these in the future.

**Our founder at Ment is a former wedding photographer who knows this area is a whole different beast. Hopefully in the future, we can offer these services, but we currently don’t have the time needed to succeed in this area.

***We don’t currently have an expert to mentor our students in this area. If you or someone you know is interested, give us a shout!

No! We are happy to assist you in assessing your needs and to offer ideas on how to more effectively and creatively advertise your business.

Absolutely! We know how overwhelming it can be to start a business from scratch. But let us help give you a boost with a new website, social media presence, flyers, business cards, etc.

Definitely! Whether you want to tweak your current logo or completely rebrand, let us help give you a fresh start!

Options galore! We will work with you from start to finish so that you are completely satisfied with the finished product. One of our main goals at Ment is to provide students the opportunity to grow their portfolio. Win-win!

If they want! But we recommend waiting until after they graduate. 🙂 Typically, our students are working for us part-time, as they are only supplementing their education with real-world experience.

Additionally, if a student chooses to be hired by a company, they will have to leave the Ment team, though we wish them the best! One of the main goals of Ment is to mentor students before they enter their professional career. So if they are being hired, we have done our job and are no longer needed!

Great question! And one that’s been debated for decades among marketing agencies.

Did you know that CocaCola & Pepsi use the same marketing agency? Yep! Same one as AT&T & Verizon. And Apple & Google. Their agency avoids conflict of interest ethics by splitting up their employees to work on the different accounts (on top of being sworn not to divulge trade secrets and strategies of the competition).

Because Ment does not offer competitive analysis or any other opportunities to divulge secrets, we don’t see conflict of interest as a problem in our agency.  Our clients will simply receive the services paid for, with no opportunity for favoritism. However, at a client’s request, Ment will use a tactic similar to the example above and will assign different students to clients with similar businesses.

Student F.A.Q.

If you’re interested in joining our team as a student, but would like to know more, browse our frequently asked questions below for more information.

Have even more questions? Contact us

We are currently accepting student applications for the following fields:

  • Graphic design
  • Photography (must own/borrow equipment)
  • Videography (must own/borrow equipment)
  • Social Media
  • Web Design
  • And more!

Can you offer businesses a creative service not mentioned above? Let us know!

Yes! While one of the main goals of Ment is to provide students an opportunity to get real world experience, we also know you need to make money!

There will occasionally be opportunity to work pro bono for a non-profit (great way to grow that portfolio), but it is entirely your choice to do so if desired.

None at all! The goal of Ment is to provide students an opportunity to gain real world experience and grow their portfolio before starting their full-time career.

If you have the passion and the natural talent, we want you to join our team regardless of experience. Our mentors will help you along the way.

Send the following to howdy@mentservices.com.

  • Full name
  • Estimated graduation year and name of college/university
  • Cover letter
  • Resume if you have one
  • Samples of or links to your work (a full portfolio is not required)
  • If you are skilled in two or more areas, list all applicable skills in your cover letter.

If chosen for an interview, you will receive an email with further instructions.

 

Before you apply, please read the following:

  • College students only. No professional experience required.
  • Ment will contact clients and distribute projects to student employees. You will be assigned projects according to your skillset.
  • Student employees will have the opportunity to meet with clients to discuss projects.
  • Flexible hours. Work when you want as long as your project is completed on time.
  • Student employees are paid per project, but average at a rate of $18/hr
  • You must have the following according to the position you’re applying for:
    • Graphic Design: Must have knowledge in Adobe Photoshop and Illustrator. Must have access to a laptop or PC with Adobe Photoshop and Illustrator.
    • Web Design: Must have knowledge in web design software/applications (i.e. WordPress, Dreamweaver, etc.) Must have access to a laptop or PC for web design.
    • Social Media: Must be fluent in core social media platforms including Facebook, Twitter, Instagram, Pinterest, Snapchat, etc, Must have access to a laptop, PC, and mobile phone with internet.
    • Photography: Must have knowledge in Adobe Photoshop, Lightroom, or other photo editing software. Must have access to a laptop or PC with software for photo editing. Must have your own SLR camera or reliable access to one.
    • Videography: Must have knowledge in Adobe premiere, Apple Final Cut, or other video editing software. Must have access to a laptop or PC with software for video editing. Must have your own HD video camera, or reliable access to one.
  • Must have access to a laptop or PC with internet access and software appropriate to the position you are applying for.
  • A full portfolio is not required, but you must provide a sample of any graphic design projects you’ve done for fun, for class, or for work. Or choose a local business and present examples for how you would promote them.
  • Must be able to manage time and meet deadlines. Must keep track of your own hours.
  • Must be able to attend optional periodic team meetings, which include brainstorming sessions, guest speakers, company updates and more.
  • Must be willing to accept advice from our mentors who will oversee each project.

Sure! But we definitely encourage our students to prioritize their studies.

Most of the time. When you apply, you will select which areas you are most comfortable, which areas you would prefer working, and which areas you are not necessarily good at, but are interested. Ment will attempt to distribute jobs as accurately and fairly as possible. And if you attend the team meetings regularly, you are able to provide even more input on the projects you prefer.

It’s up to you! Ment allows you the flexibility to work when you want. If you’re a night owl, hoot away. (My own personal creative prime time is between 10pm and 3am.) If you need to go out of town or work on weekends, go right ahead. Just don’t forget a laptop!

This structure (or lack thereof) allows you the ability to work as you might when/if you start your own business.

Yes and no. When you are working on your own or at our informal team meetings, you can wear whatever you’d like, pajamas even. But when meeting with clients, we ask that all team members wear a Ment branded black top. To provide you more freedom, you may purchase the black top of your choice (*hint hint* Ross & TJMaxx are your friends). Ment will cover the cost of embroidery.

Both. But mainly by yourself. At Ment, we want to mimic the freelance real world as much as possible. At the same time, we call ourselves a team for a reason. We provide mentorship and guidance as you work your way up to becoming a full-time freelancer. This includes brainstorming sessions and collaboration at team meetings. Students may also choose to work with a partner or group on a larger project if mutually agreeable.

Team meetings are designed to:

  • discuss upcoming projects and deadlines
  • brainstorm current projects if you are having a “creative block”
  • give company updates
  • socialize with fellow creative peers and greet new hires
  • learn from guest speakers & mentors
  • eat free food

30%. See a full breakdown of our pricing structure on our About page.

Yes. You will need to live close enough to regularly meet with clients and to participate in our team meetings.

No worries! Meeting with clients is an important part of your potential freelance career, so we encourage all of our students to engage. For the first few times, you can choose to observe your mentor at the meeting so that you can get a feel for it. And even after that, we will still be here if you need us.

Great job getting a head start, but Ment currently only accepts job applications from college students.

However, we will occasionally have events that are open to the public including high school students. These events are a great opportunity to hear guest speakers who are experts in their creative field. Follow us on social media to stay up-to-date with all of our upcoming opportunities.

Mentor F.A.Q.

If you’re interested in joining our team as a mentor, but would like to know more, browse our frequently asked questions below for more information.

Have even more questions? Contact us

We are currently accepting mentor applications for the following fields:

  • Graphic design
  • Photography
  • Videography
  • Social Media
  • Web Design
  • And more!

Can you offer mentorship for a creative service not mentioned above? Let us know!

10%. See a full breakdown of our pricing structure on our About page.

Yes! And the fees will go to a great cause. Upon graduating, the students will be presented a few special gifts and a select few will be awarded scholarship money to start their own freelance business!

Ment will occasionally host public events where we will feature guest speakers. We would love for you to share your unique experiences in your creative field.